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Urgent Care

on-demand care and prescriptions 1 from board-
certified doctors 24/7/365. anytime. anywhere.

Per visit
$0–89

Copays on participating plans can be as low as $0.

Transparent pricing

What does a virtual urgent care visit cost?

LiveMed Connect is an affordable alternative to an urgent care clinic. You see the price before the visit starts, so nothing arrives later as a surprise.

  • No facility fees, and no charge for a visit you cancel.
  • Most visits cost less than a standard in-person co-pay.
  • Employer-sponsored members often pay nothing at all.

Log in or create an account to see your coverage and copay.

We accept many major insurances

Coverage varies by plan. Check your local plan for details.

Cigna Healthcare Humana Blue Cross Blue Shield and more
Doctor consulting a patient by video
Conditions we treat

What we care for

Talk to an urgent care doctor in minutes. Our board-certified physicians average 15 years of experience and treat more than 80 common, non-emergency conditions, including:

  • Birth control
  • Cold & flu
  • Cough
  • COVID-19
  • Ear pain
  • Headache
  • Hair loss
  • Insect bites
  • Pink eye
  • Prescriptions
  • Rash
  • Sinus problems
  • Sore throat
  • UTI (females, 18+)
  • Yeast infections
Instead of hunting for an urgent care that was still open, I saw a doctor at 9 p.m. about a cough that had dragged on for a week. My prescription was at the pharmacy before I went to bed.
Liz B., member since 2024
Knowing when to call

When to use virtual urgent care

Getting sick is never convenient, and symptoms rarely wait for office hours. See a doctor by phone or video — day or night — when:

  • You would rather recover at home than sit in a waiting room full of germs.
  • You are at work and cannot get to a doctor's office.
  • It is late and symptoms are keeping you awake.
  • You are travelling and do not know what is open nearby.
  • You need a prescription on an evening or a weekend.
  • Your child is unwell and you would rather not take them out.

Some conditions can be handled through E-Treatment, which does not require a live visit. Learn how it works.

Physician available for a virtual visit

What type of care is best for you?

A quick way to decide where to go, before you are the one deciding at 2 a.m.

Care option When to use it Wait time Cost
LiveMed Connect
  • Non-emergency conditions such as cold and flu, sinus problems and UTIs
  • When you need care fast, prescriptions included
  • On demand 24/7/365, or booked for a time that suits you
Minutes $0–89
Urgent care clinic
  • Non-emergency conditions that need hands-on care
  • Limited hours — days, early evenings, sometimes weekends
Around an hour Moderate
Emergency room
  • Immediate care for life-threatening and emergency conditions
  • Open 24/7/365
Hours Highest

LiveMed Connect

  • Non-emergency conditions such as cold and flu, sinus problems and UTIs
  • Care fast, prescriptions included
  • On demand 24/7/365, or booked ahead
WaitMinutes
Cost$0–89

Urgent care clinic

  • Non-emergency conditions that need hands-on care
  • Limited hours
WaitAround an hour
CostModerate

Emergency room

  • Life-threatening and emergency conditions
  • Open 24/7/365
WaitHours
CostHighest

How a visit works

Three steps, and most members are talking to a doctor inside fifteen minutes.

1

Create your account

Add your details and insurance once. It takes about two minutes.

2

Request your visit

Describe your symptoms and choose now, or a time that suits you.

3

Talk to a doctor

Meet by phone or video. Prescriptions go straight to your pharmacy.

See a doctor tonight

No appointment, no waiting room, no time off work. Care is available 24/7/365, wherever you are.